We send our shortcuts to you with the protective film intact, this ensures they arrive scratch and fingerprint free, ie in the best condition possible.

This does mean however that you'll need to remove the film. The best way to do this is to loop some strong adhesive tape around two fingers, sticky side out (Gorilla Grip Tape is excellent), then press the tape to the film and lift off. This method is great for getting the tiny bits of film off between the letters etc.

There shouldn't be any glue residue however isopropyl alcohol is excellent for removing it if so. It's also excellent for cleaning your Shortcuts in general.

Watch the video below to see how it's done.

Don't bend them.

Our Sewing Shortcuts are precision tools made with the highest quality 3mm cast acrylic, we chose this material for it's clarity, accuracy, beautiful finish and sustainability. Acrylic is 17 times stronger than glass however has low flexural strength and will snap if bent too far. To ensure the longevity of your Shortcuts we encourge our customers to store them in their Hook Bag when not in use and avoid bending them where possible.

The best method is soap and water followed by a microfibre cloth polish. Avoid using chemicals as some can discolour or make the acrylic brittle. Harsh chemicals such as acetone will melt the acrylic and turn it in to glue !

The Pilot Frixion series of erasable pens feature ink that can be removed from some textiles when ironed over.

We tested all 7 Frixion pens in the series and found the 'Point' tip 0.5 version to be perfect for Sewing Shortcuts. This pen fits the Shortcut slots perfectly and easily marks the textile with it's 'point' tip (ball tips don't work as well).

No, they weren't designed specifically for textiles and don't erase from all of them, we highly recommend testing the ink first.

Yes, they are notorious for not lasting very long...

Yes, they are slightly cheaper from Officeworks....

...however they are the best pens for your Sewing Shortcuts and are sold by Textiles7 for your convenience. Grab one here.

Learn more here

We sure do !

We've intentionally designed our email subscription and website to minimise the aspects of online shopping we dislike ourselves.

If you subscribe to our emails and the frequency is too high, or information is unhelpful, please let us know !

Yes, we're located south of Sydney, we own the 'com.au' domain however have chosen to use our '.com' address for international sales.

Our Sewing Shortcuts (and all other products) are proudly made in Australia.

We now ship to our friends in the USA, Canada and New Zealand, we definitely plan to formerly expand in to new markets in the near future. Subscribe to our email list and you'll be the first to know when we expand further internationally.

At this point in time we are only selling our products online. This may change in the future, subscribe to our emails to be the first to know.

It's online orders only at this time. Most calls to our phones these days are spam ! so we can't guarantee we'll pick up, we will however definitely get your online order or email enquiry.

Our website is open 24 hours a day, 7 days a week.

We pack and ship our products to you as soon as possible (same day if we can), from there it's 2-5 days within Australia via Australia Post. Add a few days for New Zealand shipping. If for some reason there is a delay at our end we will let you know.

Shipping to the USA or Canada is quoted by Australia Post as 6-27 days. Our shipping is tracked and in the event there is an issue we will gladly chase it up for you from our end,

Please note we are in a different timezone to the US so there may be a 24hr delay to pack and ship your products.

Our shipping policy can be found here

Parcel taking too long ? drop us an email and we'll happily help to track it down for you.

Please refer to our returns policy here

You sure can, please send us an email and we'll do our best to ship everything together (providing we've not sent the first order), we can also refund your shipping for one of the orders (or ship free if the total is above $100).

QLD:

Reverse Garbage Queensland Co-op Ltd

Woolloongabba (Brisbane)

This is a not-for-profit worker run co-operative that promotes environmental sustainability and resource reuse. We collect high quality industrial discards, diverting them away from landfill and sell them at a low cost to the general public. We donate all of our off-cut scraps to here, so you might spot some familiar materials! Read more here.

Sewing for Charity

Waterford

This is a registered charity whose mission is to make and provide handmade items to those suffering from distress, health crisis or disadvantage and the communities that support them. They are passionate about reducing textile waste and wherever possible engage in sustainable practice by upcycling used textiles and offcuts to make handmade items for donation.Read more here.

NSW:

Reverse Garbage

Marrickville (Sydney)

A non profit creative reuse centre making a difference in the world by reducing waste and creating change in the way we look at resources. They sell materials low cost through their website and online store, as well as hosting workshops and donating materials as needed to the community.Read more here.

VIC:

Reverse Art Truck

Ringwood (Melbourne)

A non profit organisation that collect rejects, seconds and factory offcuts for distribution to schools, early learning centres and the community, that would have otherwise gone into landfills – making them available for the greater community, art educators, artists and crafters of all types.Read more here.

Resource Rescue Inc

Bayswater North (Melbourne)

A volunteer-run organisation committed to serving the community and providing education on the benefits of recycling and re-use. They aim to supply the educational community, artists and other resourceful people with discount craft supplies, and reduce the volume of industrial waste going into landfill and save our planet.Read more here.

WA:

Remida Perth Inc

West Perth

This company has grown from humble beginnings to a visionary leader in sustainable reuse, and has a rapidly growing community who want to embrace sustainable practises. Read more here.

SA:

Puddle Jumpers

Glandore (Adelaide)

A non profit, non-government organisation committed to responding to the social development needs of society’s most vulnerable children and young people; priority of our work is reserved for children who do not live with their birth parents. They accept some art and craft supplies for use with their art programs.Read more here.

TAS:

Arts Parts Supply Shop

South Hobart

A one stop supply shop brimming with materials suitable for creative projects including art and craft, fashion and jewellery making, event decorations and more. Their supplies are available for purchase from their Education Centre in South Hobart. They are always looking for donations of interesting off cuts and objects.Read more here.

Everywhere:

Local schools and OOSH programs.

Reach out to your local primary or high schools, as well as after school programs, to see if they accept donations of this kind. Art departments are often under-funded and lacking in art supplies.Local artists.Reach out to local artists passionate about up-cycling and re-use on Instagram or Facebook in your area. Some artists are always looking for interesting supplies to make eclectic pieces with, and I’m sure would appreciate the donation.Online marketplaces.Gumtree and Facebook are really easy places to list scraps and offcuts for people who are interested.Precious Plastics.Start a business from plastic waste! Precious Plastics has heaps of information on how to build your own recycling machines so you can turn acrylic waste back into new sheets ready to laser cut again.Read more here.

We're very sorry to hear this and eager to ensure you're delighted with our products and service.

We will do everything we can to make things right, please contact us here with 'complaint' in your email heading and we will prioritise your issue and reply asap.